Why choose Bigcommerce?
Easy to use
You'll get everything you need to easily manage your online store, including a securely hosted site, shopping cart and product catalog. And it's all simple to use with no previous experience.
Easy to monitor
Analytics features show you the results of your efforts in a format that's simple to understand.
Rock solid security
All Bigcommerce stores are PCI compliant and secured against intrusion using the latest methods, so your data is always safe. And their 99.99% uptime means your store is always ready to take orders.
No transaction fees
Unlike other services, Bigcommerce doesn't penalize your success by charging transaction fees, and you never have to worry about hidden costs. What you see is what you get.
Create your store, Design your storefront, Configure your products, Manage your store, Rank high in search, Marketing, Conversion tools, Hosting & security, Analytics, Apps & integrations, Expert support.
Our free, premium-grade design themes give your store a professional look with no design skills required.
Point and Click Design Tools
Build or tweak your store without any coding. Speak geek? We offer access to HTML, CSS and WebDav for full customization.
Inventory and Order Management
Whether you’re just getting started or processing millions of orders, we give you the tools you need to keep your products shipping and your customers happy.
Built-in marketing tools
Drive traffic with coupon codes, social media marketing, product comparison listings and much more.
Powerful SEO features
Auto-generated sitemaps and customizable product descriptions, metadata and URLs help you rank highly on Google, Yahoo and Bing.
Abandoned cart saver
Recover 15% or more of lost sales by automatically following up when a shopper leaves your site without buying.
The best ecommerce platform for growing businesses
Build shopping experiences your customers will love. Use our stunning storefront templates or create a fully custom site with our industry-leading design framework.
- Modern, beautiful responsive themes
- Intuitive storefront editor for quickly adapting themes
- Customize using popular code languages and frameworks
- The only platform offering local development using live product data
- Built-in, simultaneous desktop and mobile previews
Bigcommerce delivers unrivaled performance and stability to ensure that your store is fast, safe and always open for business.
- Average uptime exceeding 99.99%, versus the 99.5% industry average
- Sites that load fast for better SEO and conversion
- Multi-level security and DDOS defense
- PCI DSS Level 1 certification, saving you the hassle and risk of compliance
Bigcommerce’s industry-best features help our merchants grow twice as fast as average.
- Single-page checkout improves conversion an average of 12%
- Abandoned cart saver recovers 15% of lost sales on average
- PayPal One Touch simplifies checkout to boost conversion
- Square integration enables seamless selling with your point of sale
- “Buy buttons” on Pinterest, Facebook and Twitter turn social browsing into buying
- Other leading features: advanced SEO, couponing and discounting, faceted search, shipping calculation, fraud prevention, and reporting
Our cloud platform lets you focus on selling instead of software and IT. Best of all, we can significantly reduce your costs.
- ¼ the total cost of on-premise software like Magento
- Includes enterprise-grade features, hosting and service
- New enhancements added every quarter with no development needed
Design & Setup
Create a beautiful online store and engaging experiences
The best new ecommerce templates
In early 2016, we’ll be introducing more than 80 brand new responsive templates built on our revolutionary theme platform. We’ve incorporated the latest best practices in technology, design standards, conversion, and SEO so you can build a stunning storefront that engages shoppers and encourages checkouts on any device.
- Bulk product import/export
- Product categories
- High-res product images
- Built-in image zoom
- Homepage carousel
- Custom domain names
- Secure shopping cart
- Real-time shipping rates
- Dozens of integrated payment solutions
- Payment options for high-risk industries
Secure website hosting with unmatched performance
All your hosting handled for you
Managing servers and the teams that run them can cost you tens of thousands of dollars per year. Bigcommerce takes care of hosting and security for you, with some of the best performance metrics in the business.
- Unlimited bandwidth
- Fast content delivery network
- Buy new domain names
- Use an existing domain name
- Shared SSL certificate included
- Buy or transfer dedicated SSL certificates
Drive more traffic with built-in marketing & SEO
Rank higher with best-in-class SEO
Our sites are built for better search engine rankings using search-friendly themes, optimized URLs, automatic sitemaps, microdata and more. We also give you full control to customize your URLs, titles, header tags and metadata.
- Built-in blog for content marketing
- Customer segmentation lists
- Social sharing for products and purchases
- Newsletter subscription capture
- Apps for increasing your social following
- Loyalty program integrations
Double your growth with advanced conversion tools
Recover 15% of abandoned carts
Up to 65% of online shopping carts are abandoned before checkout. Recover those lost sales with our abandoned cart saver. It automatically sends shoppers a customizable series of emails that motivates them to complete a purchase. We follow best practices for email timing, and give you the ability to include a coupon for improved conversion. Merchants using our cart saver recover 15% of lost sales on average.
Our single-page checkout improves conversion up to 12% by making it faster and easier to complete a purchase. We’ve built in conversion-boosting features like mobile optimization, account creation for faster checkouts, guest checkout, and dedicated SSL support that enables shoppers to stay on your domain during checkout.
Faceted search helps shoppers quickly find the products they want using filters like size, color, brand and even custom attributes. Adding filters with faceted search can increase conversion by as much as 10%.
- Homepage carousel for promotions
- Built-in banner placements
- Group-based discounts
- Fast, accurate product search
- Easily offer free shipping
- Side-by-side product comparisons
- Public and private wish lists
- Recently viewed products
- Live chat integrations
Best-of-breed payment solutions from around the world
Whereas some ecommerce platforms charge merchants up to 2% of sales for using a third-party payment solution, we let you use the solution of your choice with no penalties or additional fees.
Transact in any currency using global payment providers like 2Checkout, Worldpay, PayPal powered by Braintree, and Stripe.
We've pre-negotiated special credit and debit card processing rates with PayPal to help you reduce costs. As you grow, your rates will get lower — down to 2.2% + $0.30 per transaction.* You also have the option to negotiate rates with any of our leading payment partners.
Accept payments via Square for both your brick-and-mortar business and your Bigcommerce store to get a single view of all your orders from the Square Dashboard. You can also sync your online and offline inventory to save time and eliminate errors.
Ship & Fulfill Orders
Better shipping and fulfillment, happier customers
Improve conversion and cut costs with ShipperHQ
Bigcommerce is the only cloud-based ecommerce platform that features a deep integration with ShipperHQ, the world’s most sophisticated shipping rate calculator and rules engine. Apply customized shipping rates to increase checkouts and eliminate overpayment for misquotes. Set rates based on product, category, customer group, quantity, destination, dimensions and more. Our integration also supports LTL freight, dimensional shipping, multi-origin and dropshipping.
Analyze Your Business
Measure & improve your business with enterprise-grade analytics
Go beyond standard web analytics
Bigcommerce Analytics powered by Jirafe is a suite of reports designed specifically for ecommerce. It’s used by brands like Starbucks, Nikon and GE. Other tools like Google Analytics help you track performance, but they lack deeper insights such as customer purchase data for more accurate targeting, segmentation and lifetime value calculation.
Connect your online store with Square
Bigcommerce features a native integration with Square, the leading mobile point-of-sale (POS) solution with more than $30 billion in payments processed annually. By connecting Bigcommerce and Square, you’re getting the most innovative solution to selling both online and off.
Sell on Marketplaces
Sell to millions on eBay, Amazon and more
Expand your reach even further with ChannelAdvisor
Bigcommerce features a built-in integration with ChannelAdvisor. They’re a leading provider of solutions that enable retailers to integrate, manage and optimize sales across hundreds of online channels — all from a single inventory. Billions in sales are driven through their platform every year.
Our built-in eBay integration will get your products in front of millions of active shoppers. Create, manage and track listings right from your Bigcommerce control panel, with orders automatically created in your store for any products sold. You’ll have access to robust features like listing templates, customizable pricing, and listing fee estimates, plus be able to feature more of your catalog than on competitive tools thanks to bulk listing tools and product options support.
Sell on Social
Sell directly to billions of social media users
Market and sell on the world’s leading social networks
Bigcommerce is one of the first ecommerce platforms to offer built-in selling on Facebook, Pinterest and Twitter. Our elegant solution to social selling is the only one that lets you quickly list on all three networks while controlling inventory, processing and fulfillment from a single source.
Shoppers can discover, research and purchase your products right from Pinterest with Buyable Pins. Any product pinned from your store will automatically become a Buyable Pin, with no need to create additional listings. Buyers check out right from Pinterest, with a mobile-optimized experience that saves their shipping information for future purchases and allows payment via credit card or Apple Pay.
Bigcommerce lets you showcase your entire product catalog on the new Shop section of your Facebook Page, then drive traffic back to your store for adding to cart and checkout. The Facebook Shop section’s mobile-friendly design makes it easy to browse on both desktop and mobile devices, and Facebook allows for easy tracking with stats on views and click-through.
Our integration with Twitter Buy Now means that any Tweets about your products will include a buy button to let users purchase directly on Twitter. The fast checkout process is optimized for both desktop and mobile, and saves payment and shipping information for streamlined buying.
Sell to customers anywhere in the world
Your store in any language
By late January, our platform will support using any left-to-right language for both your storefront and your products. That includes languages with complex, multi-byte character sets.
Integrate with Apps
Connect to industry-leading applications
The best selection of business apps and integrations
Our marketplace has an industry-leading selection of third-party apps and integrations, all carefully curated to make sure we only feature the best solutions. You can seamlessly connect your store to the software you need to sell effectively.
Outstanding support for your business
Reach us 24 hours a day
Our support team is available to answer your questions and solve your problems 24/7 via phone, email or chat. We strive to answer all calls in less than 2 minutes, and more than 90% of issues are resolved on the first call.